Returning of stock goods can only take place:
The goods must, by the time of delivery, be created in our ERP system,
and have to be in an amount that complies with our normal sale of the specific item.
Special items containing “909” in the item description cannot be returned.
By return, a return note must always be enclosed.
All freight costs, regarding the return, falls on the customer.
In all cases, a return fee according to the below :
Return fee are calculated according to the below :
Returning fee is 10% of the product’s net purchase price.
The calculation is based on the value of the goods ex. tax at the time of the
return. But as max the value at the delivery time.
Goods with a value below £ 175,- / 200EUR are not credited.
Return must take place within 90 days from purchase.
Return no (RMA000xxx) is provided by WindowMaster’s customer Service
+44 1536 614070
Other markets: +45 4567 0430
Fill in the Return note and Return report including return no. and send it to firstname.lastname@example.org
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For further information contact your WindowMaster contact.