Returning of stock goods can only take place:
Return fee are calculated according to the below :
Returning fee is 10% of the product’s net purchase price.
The calculation is based on the value of the goods ex. tax at the time of the return. But as max the value at the delivery time.
Goods with a value below £ 175,- / 200EUR are not credited.
Return must take place within 90 days from purchase.
Goods not in stock, special and provided goods
Goods not in stock and provided goods can normally not be returned. If a customer still wants to return it, it can only take place after written agreement with WindowMaster. Customised products (specials) cannot be returned.
Goods that have been damaged, in tampered packaging or in other ways are obsolete or unsalable cannot be
Return no is provided by WindowMaster’s customer Service
+44 1536 614070
Other markets: +45 4567 0430
Fill in the Return note including return no. and send it to firstname.lastname@example.org
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For further information contact your WindowMaster contact.